- Information We Collect
1.1 Personal Information: We may collect personal information that you voluntarily provide to us when you register an account, request an appointment, or use our services. This information may include your name, address, email address, telephone number, date of birth, medical history, insurance information, and any other information you choose to provide.
1.2 Usage Information: We may collect information about your interactions with our website and services, including your IP address, browser type, operating system, referral source, pages visited, and the dates and times of your visits.
- How We Use Your Information
2.1 Providing Services: We may use your personal information to facilitate your access to and use of our telemedicine services, including scheduling appointments, connecting with healthcare providers, and delivering medical advice and treatment.
2.2 Improving Our Services: We may use your information to enhance and improve our website and services, including analyzing user behavior, troubleshooting technical issues, and conducting research and development activities.
2.3 Communication: We may use your contact information to communicate with you about your appointments, important updates, service-related announcements, and other administrative purposes. We may also send you promotional and marketing communications if you have opted-in to receive them. You can opt-out of receiving marketing communications at any time.
2.4 Legal Obligations: We may use or disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, or to protect our rights, privacy, safety, or property, as well as those of our users or the public.
- Information Sharing and Disclosure
3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website and providing our services, such as hosting providers, payment processors, and communication tools. These service providers are contractually obligated to protect your information and use it solely for the purposes of providing services to us.
3.2 Healthcare Providers: We may share your personal information with healthcare providers affiliated with Stotland Medical who are involved in your medical care and treatment. This information will only be disclosed to the extent necessary for your healthcare provider to deliver the requested services.
3.3 Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid request by a governmental authority, court, or law enforcement agency.
- Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
- Your Choices
5.1 Account Information: You can review, update, or delete your account information by logging into your account settings. Please note that deleting your account may result in the permanent deletion of your personal information, and you may no longer be able to access certain features or services.
5.2 Cookies: Most web browsers are set to accept cookies by default. You can choose to disable or delete cookies through your browser settings, but please be aware that doing so may affect the functionality of our website.
5.3 Marketing Communications: If you no longer wish to receive promotional or marketing communications from us, you can opt-out by following the unsubscribe instructions provided in the email or contacting us directly.
- Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we may have collected personal information from a child without parental consent, please contact us, and we will promptly remove the information from our records.
- Contact Us
Address: 2885 Sanford Ave SW, Grandville, MI 49418, United States
Call: +1 (724) 299-1220
We will make reasonable efforts to respond to your inquiries and address any concerns in a timely and appropriate manner.